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Inclusive language recognises the power of words to shape how people feel and how they are treated. In both written and spoken communication, using respectful, person-centred language helps to ensure that everyone feels welcome, valued, and understood.
Inclusive language avoids stereotypes, labels, or assumptions that may alienate or reduce individuals to a single trait. Instead, it emphasises each person’s identity as a whole, ensuring dignity, equality, and inclusion.
This approach is not about being politically correct — it’s about professionalism and respect. The words we use can empower people or contribute to feelings of marginalisation, especially in health and care settings where individuals may already feel vulnerable.
| Instead of This | Try This |
|---|---|
| The disabled, the handicapped | Person with a disability / People with disabilities |
| Cancer sufferer | Cancer patient |
| Wheelchair-bound | Wheelchair user / Person who uses a wheelchair |
| OAP / Pensioner | Older person |
| Assuming someone’s background | Ask them respectfully where they are from |
By adopting inclusive language, we create more supportive, professional, and equitable environments for everyone we work with and support.
