Course Overview: Communication in Care Training

Course Structure

Categories: The course is divided into categories, each containing several videos.

Flexibility: Pause and rewatch any videos at your convenience throughout the course.

Updates: Regular course updates include replacements and new videos.

Support and Contact

Assistance: Contact us via phone, email, or online chat for any questions during the course.

Course Content

You will progress through the course videos sequentially, providing an overview of the content.

Section 1: Communication Methods

In this section, we cover various communication methods, including verbal, non-verbal, and sign language.

Complaints Handling

Learn strategies for addressing complaints and managing challenging situations effectively.

Recognition of Danger Signs

Understand how to identify and respond to danger signs in a care environment.

Care Certificate Mapping

Alignment: The course content corresponds to the knowledge section of Care Certificate Standard Six.

Resources: Access the mapping document in the student resources section for further details.